Effective Date: July 22, 2026
Last Updated: July 22, 2026

Lucky Pick Self Storage is committed to providing a welcoming and accessible experience for all customers, including individuals with disabilities.

We strive to make our website accessible and usable for as many people as possible. As part of that effort, we do our best to follow applicable accessibility recommendations, accepted digital-accessibility practices, and guidance provided by the Americans with Disabilities Act and the Web Content Accessibility Guidelines.

Our Ongoing Accessibility Efforts

Website accessibility is an ongoing process. Lucky Pick Self Storage periodically reviews its website and works with its website and technology providers to identify and address accessibility barriers when they are discovered.

Our efforts may include:

• Providing meaningful alternative text for important images;
• Maintaining readable text and sufficient visual contrast;
• Supporting keyboard-based website navigation;
• Using descriptive headings, labels, and links;
• Creating forms that include clear instructions;
• Supporting commonly used assistive technologies;
• Maintaining a responsive experience across desktop, tablet, and mobile devices; and
• Reviewing new website content and features with accessibility in mind.

Because websites, browsers, assistive technologies, third-party services, and accessibility standards continue to evolve, we cannot guarantee that every part of the website will always be fully accessible to every user or compatible with every technology.

Need Assistance Using Our Website?

If you experience difficulty accessing information, searching for a unit, completing an online rental, making a payment, or using any other part of our website, please contact us.

Our team will make reasonable efforts to provide the information or service you need through an accessible alternative method, such as telephone assistance or direct support from a Lucky Pick team member.

Lucky Pick Self Storage
49 James Street
Worcester, MA 01603

Phone: (508) 552-3030
Email: [INSERT CUSTOMER-SERVICE OR ACCESSIBILITY EMAIL ADDRESS]

When contacting us, please describe:

• The page or feature you were trying to use;
• The difficulty you experienced;
• The device, browser, or assistive technology you were using, when applicable; and
• The best way for our team to contact you.

This information will help us understand the issue and work toward an appropriate solution.

Accessibility Feedback

We welcome feedback about the accessibility of our website.

If you notice an area where we have fallen short, please contact us as soon as possible so we can review the concern and determine how it may be addressed. We take accessibility concerns seriously and use customer feedback to help improve the website experience.

Third-Party Websites and Services

Our website may include links to or integrations with third-party services, including:

• Online rental and account-management platforms;
• Payment processors;
• Interactive maps;
• Insurance or tenant-protection providers;
• Social-media platforms;
• Chat or communication tools; and
• Other external websites or applications.

Lucky Pick Self Storage does not control the accessibility or functionality of independently operated third-party services. However, we encourage our vendors and service providers to offer accessible experiences.

If a third-party tool prevents you from completing an important task, please contact us so our team can help you through another available method.

Facility Accessibility

Questions about physical accessibility at our Worcester storage facility may be directed to our team before your visit.

Please contact us if you need information about accessible parking, entry routes, facility access, communication assistance, or another accommodation. We will work with you to understand your needs and determine what assistance may reasonably be available.

Updates to This Statement

Lucky Pick Self Storage may update this Accessibility Statement periodically as our website, services, technology, and accessibility practices evolve.

The most recent revision date will appear at the top of this page.